It's our priority to make sure you receive your merchandise without any flaws.
This is why we proudly offer our 100% print guarantee! In the event your product is damaged or defective, please complete the form below or contact us by email at email@example.com with your name, email, and photo of the damaged item. You must contact Fide Apparel within fourteen (14) days of receipt of the damaged or defective product and you must provide reasonable proof to us of such damage or defect.
Once you upload a photo of your damaged item we will promptly review your correspondence in order to determine whether such damage or defect warrants a new product sent to you at no additional cost.
***Fide Apparel will not honor return requests which are attributed to your size concerns.***
We strongly encourage all customers to review our sizing charts located next to each product before orders are placed to ensure our sizing meets your requirements.
Please send your return package to:
Fide Apparel LLC
P.O. Box 366462
Atlanta. GA 30336
And that’s it!
*Returned items must be unworn / unwashed, with the tags still intact.
Once our warehouse receives your return, it can take 7 - 10 days for us to inspect, process and refund your purchase. After the return has been approved, credit card refunds usually take 5-7 business days to be processed by your bank. We will send a notification when that happens.
***We only offer refunds on damaged upon arrival clothing.***
(we do not offer exchanges at this time)